If you have any electricity customer service, billing and account-related questions, please contact your service provider.
With advanced meters, our team is automatically alerted when there is a power outage. You do not need to call to report your outage.
If you still wish to get in touch, you can email or text us at lightsout@lpandl.com, or call City of Lubbock Utilities at (806) 775-2509 to reach the 24-hour Emergency Operations Center.
